You are a junior manager for TravelEasy and you want to convince the Director that it is time to modernise the website as well as the booking system.
Task 1 of 2 (AC1.1, 1.2, 2.1, 2.2, 2.3 & 3.3)
Prepare and deliver a presentation as follow:
Provide an overview of how technological changes impacted the tourism and hospitality industry since the industrial revolution
Describe in more details the role of management Information system such as PMS and CRS
Draw a diagram of how GDS connect Traditional and Online Travel Agent with tourism and hospitality organisations; and explain how GDS influenced the growth of the industry, in particular OTAs (Online Travel Agents) and meta-search engine (such as Travel Supermarket, Kayak, etc.).
Based on the current technological development, anticipate how the industry is likely to be affected in the near future
1x Presentation circa 15 minutes
1x PowerPoint or Photos of the posters
1x Lecturer Feedback Form
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